“Something feels different.”
That was the comment Andy Martin shared when people came back into the Stellantis Performance Academy after not being in the building for a while. Not just that it looked different. It felt different. There was a different energy in the building. And Andy put that down, in part, to the […]
Stop broadcasting. Start designing.
One of the most common reasons internal comms “doesn’t work” isn’t the message, or even the channel, it’s that the experience has become invisible. We’ve seen it first-hand with feedback terminals. Not because terminals are a bad idea, but because once they become generic and standardised, with no connection to the culture you’re trying to […]
All about getting noticed.
Getting people to engage with internal comms is one of those things that sounds straightforward until you actually try to do it. You can have the right message, the right timing, even the right intent, yet still struggle to get people to notice, let alone respond. Most of the time it’s not because people don’t […]
Your brand on the outside.
Most businesses obsess about their brand on the outside… …and then leave the inside to chance. But internal comms is where the brand actually gets lived. It’s how people feel at work. How they understand their role. Whether they believe the story leadership is telling. When internal comms is clear and consistent, alignment improves and […]
First I’ve heard of it.
Why this is usually an internal communications clarity problem. If you work in internal communications, HR or leadership, you’ve heard it before: “The first I’ve heard of it.” It’s rarely said with bad intent. But it usually signals a gap in your internal communications strategy. And in most cases, it isn’t because you don’t have […]
Culture and competitive edge.
Culture and competitive edge. Yesterday was a reminder that building a strong culture is a commercial opportunity. It shapes who you attract, who you retain and how you show up as a business. This week is National Apprenticeship Week and I happened to be at Stellantis on the same day as their Apprenticeship Awards. The […]
Embracing the New Wave: Chinese EV Brands are transforming the UK market.
A few years ago, Everything Electric at Farnborough was a mixed bag of outdoor car exhibits and a somewhat disjointed indoor experience. This year, attending on the 11th of October, I was struck by just how far it’s come. It’s truly matured into a proper motor show, with a strong line-up of both traditional and […]
What’s said isn’t always what’s heard.
In our world, communication is everything. It’s how teams align, how leaders inspire, and how brands build culture from the inside out. Yet, so often, communication fails — not because people don’t care, but because meaning gets lost somewhere between sender and receiver. Leadership expert Alain Hunkins, writing for Forbes, describes this brilliantly through his […]
Connection starts closer to home.
When a team speaks with one clear voice, the audience always listens. Every week we speak to brands who want to make a real difference in the places they operate. And almost every time, the same challenge comes up:“We know what we want to say nationally – but how do we make it land locally?” […]
86% say poor comms cause failure. What’s your plan to fix it?
According to research shared by Forbes, Fierce Inc and Sociabble, 86% of employees and executives say poor internal communication causes workplace failures. Eighty-six percent. Nearly nine out of ten. That’s not a side issue – that’s the root cause of something far bigger. So why is something so fundamental still going wrong? Most people still […]