<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=998375496925788&amp;ev=PageView&amp;noscript=1">

Citroën Ami.

Ami 100% electric fleet marketing communications brochure case study

Positioning Citroën Ami as business’s new best friend.

Earlier this year, Citroën asked us to support the Ami – their compact, 100% electric city vehicle. Initially launched with a focus on retail sales, new market insights revealed a significant opportunity in business sales, an audience that had been previously overlooked.

For businesses seeking an attention-grabbing mobile advertisement that’s eco-friendly and affordable, or for those needing a highly efficient ‘last mile’ delivery vehicle, the Citroën Ami was the perfect solution.

The recently launched My Ami Cargo Kit makes things even better, transforming the two-seater into a practical urban hauler in just five minutes. This cost-effective kit creates a spacious 200-litre compartment in the passenger area, ideal for transporting packages, with a maximum payload of up to 140kg. Ideal!

However, as a 100% electric quadricycle, the Citroën Ami wasn’t on the radar of many business owners or fleet operators. In comparison to traditional vans, it addressed very different challenges. This meant we had to rethink our approach and develop a disruptive strategy.

Listen instead?

Repositioning Ami | Work | We Are Acuity
1:23

“Many thanks for your help producing this excellent piece. It's certainly going to help our conversations with businesses. As Ami is a unique proposition this is exactly what was required to help those meetings.”

Arun Singh - Ami UK Project Lead

Challenge

We had two main objectives:

1.    Appeal to eco-conscious businesses: Companies already exploring micro-mobility and last-mile deliveries might have previously considered electric scooters, bicycles, mopeds, or even public transport. We needed to present Ami as a more viable, practical solution for their needs.

2.    Shift the mindset of traditional van buyers: We aimed to change the narrative, encouraging businesses to see how an Ami, or even a fleet of Amis, could offer a more affordable and environmentally-friendly alternative.

Our strategy had to communicate all of this in a shareable, flexible, and engaging way, while mirroring Citroën Ami’s stylish, accessible, and fun character.

Slideshow of pages from Ami B2B brochure

Insight

We knew we needed to take a non-traditional approach. Rather than presenting Ami like a typical car or van, we framed it as a business solution.

Instead of focusing solely on the product’s features, we honed in on the specific mobility needs of target businesses. We developed an interactive and engaging digital experience, allowing users to discover Ami’s benefits for themselves. Along the way, we dismantled common mobility myths, such as the perception that a 46.6-mile range isn’t enough or that a 28mph top speed is too slow. In cities like London, where average business journeys are short and traffic speeds are often below 10mph, Citroën Ami is more than sufficient for many businesses.

By addressing six typical business benefits head-on, we created a bespoke, personalised journey to uncover the Ami’s potential. Viewers could dive deeper into the details most relevant to their business, with links to the website and opportunities for engagement and conversion through rich content and clear calls-to-action.

Set of illustrations drawn to communicate agility and versatility of Ami

Set of icons created for Ami B2B brochure

We also incorporated real-world success stories from businesses like Aspire Estate Agents, who found the Ami to be a cost-effective solution for navigating urban areas. These stories are regularly updated, providing ongoing social proof of how different businesses are integrating the Citroën Ami into their operations.

 

Solution

We created an interactive Citroën Ami experience using Adobe Creative Cloud. This allowed viewers to explore six key benefits in a way that fitted their own business needs. Which benefit resonated with them most? Was it:

Agility: Seamless navigation through parking, urban travel, and last-mile delivery.

Versatility: Suitable for a range of organisations, from universities and airports to businesses in bustling city centres.

Efficiency. Hassle-free ownership, with low monthly rentals under £100.

Visibility: Ami stands out and can double as a mobile advertisement for your business.

Eco-friendly: A sustainable option, exempt from Congestion Charges, ULEZ, and other clean air initiatives.

Trusted: Backed by Citroën, with over 30,000 units already in use across Europe.

From here, users could configure their Citroën Ami, arrange a test drive, or connect with a specialist to learn more.

Animation showing retouching applied to image of Ami

Results

The Citroën Ami is driving a transformation in urban mobility. By 2024, over 50,000 units have been sold across 14 countries, including the UK. Its affordability and practicality for short trips in congested urban areas have made it a popular choice, positioning the Ami as a credible solution for businesses.

It embodies the shift toward more flexible, eco-friendly transportation that aligns with broader urban trends—reducing reliance on traditional cars, improving air quality, and promoting healthier lifestyles. At We are Acuity, we proudly support these innovations. Well done Citroën for leading the way!

 

Final results for this project are ongoing but we can confirm:
£5000 project delivered on budget and on time.
100% happy brand team at Citroën UK.
Fleet Team empowered to talk confidently about Ami.

 

If you’d like to talk about your brand’s local marketing, schedule a FREE 30-minute assessment here. It will be well worth your time.

Or read more about Local Marketing in our blog.